Uhive is in its early stages. In order to help us enhance your experience, we may request the trace/debugging logs.
How to generate the debugging logs on Android devices?
Make sure that your Uhive app is up-to-date!
- Open your Uhive app.
- Replicate the issue you are having or wait for it to happen as it usually does.
- Tap the Menu icon at the upper-right corner.
- Tap the Settings & privacy option.
- In the Settings & privacy screen, scroll down and tap the Send logs option under the Actions section.
- Proceed with emailing the debugging logs. Don’t forget to write a proper description of your issue in the body of the email. This will speed up the troubleshooting process.
How to generate the debugging logs on iOS devices?
Make sure that your Uhive app is up-to-date!
- Open your Uhive app.
- Replicate the issue you are having or wait for it to happen as it usually does.
- Tap the Menu icon at the upper-left corner.
- Tap the Settings option.
- In the Settings screen, scroll down and tap the Send logs option under the Advanced Settings section.
- Proceed with emailing the debugging logs. Don’t forget to write a proper description of your issue in the body of the email. This will speed up the troubleshooting process.
