How Do I Withdraw my Tokens from Uhive?

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Tokens that were acquired through the previous airdrop are not withdrawable; this aims to maintain the Uhive token’s price and encourage stability upon HVE’s exchange debut. All tokens acquired through the airdrop will be locked-up until further notice. This ONLY applies to tokens you acquired through participation in this interactive airdrop.
Withdrawing Uhive Tokens that are purchased via Google Play or App Store may take up to two (2) working weeks, due to their refund policies.

Definition

The withdraw process is to transfer Uhive tokens from your Uhive internal wallet to one of the supported external Ethereum wallets.

How to Withdraw

1. Open your Uhive app and go to the Assets page.

2. Tap the Wallet button.

3. In the My Wallet screen, tap the More icon found in the upper-right corner → Tap the Withdraw tokens option.

4. Make sure to read the on-screen text before you proceed, check the I agree to the above option, and tap the Continue button to proceed.

5. Enter your Uhive login password and tap the Continue button to proceed.

6. If you created your account using only a phone number, you will be asked to provide your email address. Please do.

7. Now, specify how many tokens you want to withdraw and the address of the external Ethereum wallet to where you are withdrawing the tokens (It should be one of the wallets that support the HVE2 Token). You can Choose wallet from the list if you have previously sent tokens to it → Tap the Continue button to proceed.

 

The following information will be listed on this screen:

 

  • Available Balance: This is the total number of tokens you have in your wallet.
  • Withdrawable Balance: This is the total number of tokens that you can withdraw from the app.

8. Confirm the tokens transfer by tapping the Confirm button. An email from no-reply@uhive.com will reach you once you confirm, containing the details of your withdrawal request.

9. Now, your withdrawal request will be Under Processing. Once it is approved from the Uhive side, you will be notified by email and on the Uhive app (under the Notifications area) so you can go ahead and pay the transaction (gas) fees in Ethereum (ETH).

10. Once you get the approved notification/email, open the Uhive app and tap on the “Your withdrawal request has been approved” notification under your Notifications area, or go to your My Wallet screen, tap the More icon found in the upper-right corner → Tap the Withdraw tokens option.

11. In the opened screen, you will be informed about the Transaction fee in Ethereum (ETH). Go ahead and transfer the requested ETH amount to the Wallet address shown for you there.

 

Once you are done transferring the requested amount of ETH to the specified Wallet ID, tap the Submit button.

 

If you prefer to cancel this withdrawal request, tap the Cancel Withdrawal button, and the tokens will be moved back to your Uhive internal wallet.

Tapping the Submit button without transferring the requested amount of ETH will make the Uhive app show you an “Insufficient amount” pop-up message.
Uhive is not held responsible for any ETH transferred to a wallet other than the one provided to you under the Wallet ID section.

Once the requested transaction fee is available under the specified wallet, your withdrawal request will be processed.

Uhive is not held responsible for any tokens transferred to a non-compatible wallet. (Learn more)
Only purchased tokens can be transferred. Tokens earned from engagement within the Uhive network (invitation tokens, Time, and Engagement rewards) will be locked till December 2021.
The total limit for withdrawals is 200,000 Uhive tokens. To withdraw more tokens please contact our team, support@uhive.com.
You are allowed to place only one withdrawal request at a time. If you have a withdrawal under processing, you will not be able to place another one until it is either fully processed or canceled.
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